Legal professionals and some of the biggest companies in North America have counted on our knowledgeable and polite representatives to handle their most sensitive conversations.
Law offices sometimes receive a high volume of non-client-related calls. The SmartPhone Secretary has a team of professional secretaries who can help by answering some or all of the calls that come in.
Sometimes, callers might not be aware that the attorney they are looking for doesn't specialize in the area of law that their case needs, or they might only have a straightforward question. Our team of dedicated secretaries and receptionists can help by responding to some of the most frequent caller inquiries, whether it's providing information about the legal specialization you practice or giving directions to your office locations. We can manage all of your routine and non-urgent calls so you can concentrate on your clients and your practice.
An Extension Of Your Team
The SmartPhone Secretary’s secretaries are your representatives. We will work together with you to create a script that makes it appear as if we are working alongside your existing staff. Your clients and potential clients are greeted professionally and treated with the same courtesy. We can take a detailed message for a return call or transfer directly to your office. Your office staff are able to receive messages right away via email, SMS, or fax, or a summary of messages at a predetermined time. Make sure your important calls get through with our pre-screening and prioritization services. Your most important calls are always handled promptly.
The SmartPhone Secretary is a live attorney and legal answering service. All receptionists, secretaries, and agents are based in the United States. We have bilingual agents, custom greetings and message scripts, accurate and prioritized message taking, preferred contact method dispatching, a secure web portal, and so much more.
You Can Rely On Us
The SmartPhone Secretary's legal answering services have the staff, experience, and customizable options to meet and exceed all of your needs. Our team is available to take your calls 24/7, whether you need an answering service for a small local practice or a call center answering experience for a class action lawsuit.
Discover why attorneys, lawyers, and law firms all over the country rely on the SmartPhone Secretary.
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