+1 (888) 236-7500

Answering Services

Pet owners consider their pets to be family members. They are their fur babies and want to feel secure knowing that someone will be available to answer their call in an emergency. Our receptionists are also pet owners and understand the same concerns that come with owning a pet.

The SmartPhone Secretary’s team of experienced and dedicated agents receives specialized training to manage calls specific to your veterinary practice. They are committed to making sure every call is handled with care and compassion.

The SmartPhone Secretary is available around the clock, whether you need help with calls throughout the day, after hours or holidays. You can trust that your customers will be treated with the same level of professionalism as they receive from your office personnel with every call.

An Extension of Your Team
Our team acts as an extension of your office and your policies are strictly followed. You provide us with specific instructions on how you want your calls handled. Your emergency calls can be promptly delivered to a veterinary specialist, doctor on-call or designated staff member, while any office or non-emergency calls can be delivered at your convenience. 

The SmartPhone Secretary is a true live veterinary answering service, specializing in inbound call center services. All receptionists are U.S.-based. We offer live, reliable phone answering 24/7; bilingual receptionists; a customized greeting and message script; prioritized message taking; preferred contact method dispatching; appointment scheduling; verbal message delivery; voicemail services; a secure web portal and so much more.

You Can Rely On Us
The SmartPhone Secretary answering service for veterinary hospitals and clinics will provide you with 24-hour availability and prompt emergency dispatching. We are a personalized service tailored to your practice, big or small.

Learn why veterinary professionals can count on SmartPhone Secretary to be their preferred answering service.

services and features

Connect With Us & Let’s Talk!

In a hurry to sign-up or need to get started right away? Call 888-236-7500 to speak with a member of our sales team today.

Have specific questions in mind? Please fill out the form and a member of our sales team will reach out to you.